Karis Care Services

    6349 Peters Creek Rd, Roanoke, VA 24019

    Compassionate professional reliable bedside care

    I've been very pleased with this agency - caregivers like Alexis, Madison, Denise and Karis were compassionate, professional and reliable, providing attentive bedside care that preserved my parent's dignity and improved their quality of life. Scheduling and communication were flexible and prompt, management stayed involved, and I recommend them to families in Roanoke and Lynchburg.

    Loved one of client
    May 2026

    Services

    • Home Health Care

    Reviews

    5.00·(36)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Caregivers

      5.0
    • Communication

      4.8
    • Reliability

      4.9
    • Scheduling

      4.7
    • Value

      5.0

    Pros

    • compassionate, warm caregivers
    • reliable and dependable shift coverage
    • consistent caregiver-client matching and continuity
    • responsive and available office staff
    • flexible scheduling and urgent short-notice coverage
    • professional, knowledgeable caregiver training
    • clear and thorough family communication
    • companionship that improves mood and engagement
    • assistance with appointments and community outings
    • collaboration with hospice and end-of-life competence
    • perceived good value and affordability
    • long-term caregiver relationships

    Cons

    • single-caregiver dependency risk

    Summary of reviews

    Overview: Reviewer summaries present a strongly positive view of Karis Care Services across caregiving, office responsiveness, and scheduling flexibility. Families describe caregivers as consistently compassionate, patient, and professional; office staff are described as accessible and communicative; and the agency appears able to provide both planned and urgent coverage. The overall tone is one of gratitude and relief, with several families emphasizing emotional as well as practical benefits.

    Caregiver quality and client experience: Caregivers are repeatedly characterized as warm, respectful, and skilled. Reviewers cite examples of caregivers who preserve client dignity, encourage independence, and build bonds over time; several comments note mood and quality-of-life improvements in care recipients. Named caregivers received individual praise for interpersonal strengths and clinical attentiveness. The summaries also indicate that the agency emphasizes hiring standards and places caregivers who are proactive about appointments and daily needs.

    Office communication and management: Families consistently note prompt, clear office communication and accessible management. Reviewers highlight quick replies, thorough handoffs, and availability to discuss needs or changes. The office role is described as actively involved in day-to-day coordination and as supportive during transitions, which contributes to families’ sense of oversight and partnership.

    Reliability, scheduling, and coverage: Karis is depicted as dependable for regular shifts and for short-notice or urgent needs. Multiple summaries praise consistent caregiver assignments and the ability to provide substitutes when regular caregivers are unavailable. Flexible scheduling and willingness to accommodate changes are recurring themes, as is assistance with transportation to appointments.

    Value and scope of service: Several families described the service as affordable and offering good value relative to the level of engagement and professionalism provided. The combination of clinical attentiveness, companionship, and administrative responsiveness is framed as delivering both practical and emotional support to families and clients.

    Notable patterns and caveats: The dominant pattern is consistent, compassionate care supported by responsive office staff. One operational theme to watch: a number of families emphasized the presence of a single consistent caregiver, which strengthens continuity but could indicate a reliance on individual caregivers; families who prefer rotation or need additional redundancy may want to confirm backup plans. Finally, these summaries are overwhelmingly positive, so they provide limited insight into any recurring negative operational issues; prospective clients should still ask about backup coverage, billing details, and caregiver matching during intake to confirm current policies and practices.

    Location

    Map showing location of Karis Care Services

    Karis Care Services is located at 6349 Peters Creek Rd, Roanoke, VA 24019.

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    Disclaimer

    Mirador Home Care is not affiliated with the owner or operator(s) of Karis Care Services. The information on this page is provided as a public resource and may not reflect the most current details. For exact information, please contact Karis Care Services directly. There is no cost for using this service.

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