Hurley Care Solutions

    470 Long Pond Rd #280, Rochester, NY 14612

    Honest efficient in-home Medicaid care

    I'm very satisfied with this in-home care agency. They guided me through the process, secured Medicaid support, and arranged respite care that kept my mother safely at home and improved her quality of life - the care manager was honest, knowledgeable, efficient, and the rates were reasonable.

    Loved one of client
    May 2026

    Services

    • Home Health Care

    Reviews

    5.00·(5)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Caregivers

    • Communication

    • Reliability

    • Scheduling

    • Value

    Pros

    • care coordination and benefits navigation
    • assistance obtaining Medicaid and public benefits
    • support for aging in place
    • respite care services
    • knowledgeable and efficient staff
    • trustworthy care management
    • affordable, reasonable rates
    • measurable improvements in client quality of life

    Summary of reviews

    The available summaries describe Hurley Care Solutions primarily as a care-coordination-oriented in-home agency that helps families keep loved ones at home while navigating financial and clinical benefits. Reviewers emphasize the agency's role in securing Medicaid and other supports, arranging respite coverage, and raising the beneficiary's overall living standard. The general tone is that of a pragmatic, service-focused provider rather than one focused only on hourly aides.

    Caregiver and care-management quality is presented positively: staff are characterized as knowledgeable, honest, and efficient, and the agency is described as having a reputable care manager who guides families through system navigation. These descriptions suggest an emphasis on care planning, advocacy, and oversight in addition to direct personal care. The phrase "respite care services" indicates availability of short-term coverage to relieve family caregivers.

    Office communication and management appear to be strengths in these summaries. The agency's assistance with financial and health-benefits processes (including Medicaid) implies active case management and coordination with external payers or social-service systems. Reviewers highlight navigation help and reasonable rates, suggesting clear conversations about cost and benefits and a willingness to help families understand funding options.

    Reliability and scheduling flexibility are implied rather than explicitly documented. The ability to "keep mother at home" and to provide respite care indicates that the agency can arrange timely coverage when families need it. However, the supplied summaries do not provide operational detail on shift consistency, caregiver matching, or backup staffing; prospective clients may want to confirm those specifics directly with the agency.

    On value and billing, reviewers cite reasonable rates and assistance that produced financial and health benefits for the client, contributing to improved daily living. That combination—direct service plus benefits navigation—can increase perceived value beyond hourly care alone. The summaries do not identify billing disputes or transparency problems.

    Notable patterns across these summaries are a focus on care coordination, benefits advocacy, and pragmatic support to preserve home living. There are no negative themes present in the provided material. For a fuller operational picture, prospective families should ask Hurley Care Solutions about caregiver assignment practices, contingency coverage procedures, and written explanations of fees and care-plan responsibilities.

    Location

    Map showing location of Hurley Care Solutions

    Hurley Care Solutions is located at 470 Long Pond Rd #280, Rochester, NY 14612.

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    Disclaimer

    Mirador Home Care is not affiliated with the owner or operator(s) of Hurley Care Solutions. The information on this page is provided as a public resource and may not reflect the most current details. For exact information, please contact Hurley Care Solutions directly. There is no cost for using this service.

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